Privacy Policy for Zesy

Account information: your user ID, phone number or sign-in provider details, display name, username, profile photo, gender, age or birthday, country, language, and profile information you choose to add.

Host and verification information: host application details, agency code, identity document type, uploaded verification images, call rate, payout details, and host profile media when you apply to become or operate as a host.

Content and activity: chat messages, uploaded photos, audio, video thumbnails, community posts, gifts sent or received, follows, blocks, reports, live-stream participation, call history, wallet and coin activity, daily rewards, VIP plan activity, and support/moderation records.

Device and app information: device identifiers, Firebase ID, push notification token, IP address, app version, network status, approximate country derived from IP, crash or diagnostic information, and security logs.

Payment information: purchase amount, product, coin or VIP plan, transaction identifiers, receipt information, and payment status. Full card or bank details are processed by payment providers such as Google Play Billing, Stripe, Razorpay, or Flutterwave and are not stored by Zesy.

Camera and microphone are used for profile media, video calls, live hosting, audio messages, and safety verification features.

Photos, files, and media access may be used when you choose to upload profile images, chat media, community posts, verification files, or host content.

Notifications are used for messages, calls, live activity, account alerts, rewards, and service updates.

Network and Wi-Fi state are used to keep live video, chat, calls, payments, and app services working reliably.

Vibration, audio settings, foreground service, wake/screen behavior, and ringtone features are used for incoming calls, live sessions, and notifications.

We use information to create and secure accounts, provide live video chat, matchmaking, messaging, hosting, coins, VIP features, rewards, notifications, payments, moderation, fraud prevention, customer support, analytics, and service improvements.

We also use information to enforce our rules, investigate reports, protect users, comply with law, and prevent misuse of Zesy.

We share information only as needed to operate Zesy, including cloud hosting, database, authentication, push notification, live video, payment, analytics, security, and customer support providers.

Examples of service providers may include Firebase/Google services, Agora for real-time audio and video, Google Play Billing, Stripe, Razorpay, Flutterwave, and hosting or infrastructure providers.

We may disclose information when required by law, to protect users or the service, to investigate abuse, or during a business transfer such as a merger or acquisition.

Profile details, public photos, host profiles, community posts, live activity, and gifts may be visible to other users depending on how you use the app.

Messages, live streams, calls, and uploaded content may be reviewed when needed for safety, support, reports, abuse prevention, or legal compliance.

We use reasonable technical and organizational safeguards such as access controls, authentication, encrypted transport where supported, monitoring, and limited administrative access to protect personal information.

No online service can be perfectly secure, so you should use a strong account sign-in method and avoid sharing sensitive personal information with other users.

We keep information for as long as needed to provide Zesy, maintain security, resolve disputes, enforce rules, prevent fraud, and meet legal or accounting obligations.

You can request account deletion inside the app from your profile/settings area where available, or by contacting us at support@zesy.app. After verification, we delete or anonymize personal information within a reasonable period unless we must keep limited records for safety, fraud prevention, legal, tax, payment, or dispute reasons.

Some content may remain temporarily in backups or logs before routine deletion cycles complete.

Zesy is not directed to children. Users must be at least 18 years old, or the age of majority required in their country, to use the app.

If we learn that a child has provided personal information, we will take steps to delete the account and related information.

You can update profile details in the app, block or report users, manage notification permissions in your device settings, and choose whether to grant camera, microphone, and media permissions.

Some permissions are required for live video, calls, media upload, and notification features. If you disable them, those features may not work.

Zesy may process information in countries where we or our service providers operate. Data protection laws may differ from those in your country.

We may update this Privacy Policy when our app, legal requirements, or data practices change. The updated policy will be posted on this page with a new effective date.